Terms & conditions

Give these a quick read and sign below to let me know you understand them. Thank you! :)

Please make sure you’re available for the agreed dates before booking and arrive on time for all appointments.

If you book a programme of sessions, I ask that you commit to the entire programme.

Pre-booked sessions must be used within six months of purchase.

Cancellation policy

48-hours advance notice is required for cancellations, to allow me to rebook your appointment slot.

If you’re unable to give a minimum of 24-hours advance notice, you’ll be charged 50% of the fee. If you fail to show, you’ll be charged the full amount. This must be paid in full before your next treatment. If I’m able to fill your slot with another booking however, you won’t be charged.

Please arrive 10-15 minutes early for your appointment to give you the opportunity to decompress before we begin. If you know you’ll be running late, please ring ahead and I’ll do my best to accommodate. Due to other bookings and commitments, it may not be possible to extend the session.

Payment options

You can pay for your sessions by cash, online banking or Paypal.

For online banking, my details are available on request. Please make the transfer at least three working days before the session. Put your name as a reference and send me a quick email to let me know. A receipt for your payment is available on request.

For Paypal, there is an additional charge of around 1.2% (plus fees, depending on currency). Contact me beforehand if this is your intention and again, please make your payment at least three working days before the session.

Confidentiality

I agree to respect your right to confidentiality at all times, except where to do so would put you, or the community, at risk of harm.

I agree to safeguard your anonymity when considering published material, unless you have given me consent to the contrary.

Please see my privacy policy for more information on how I treat your personal data.

Mobile phones

It’s important that we remain undisturbed during each session, so mobiles should be switched off when you arrive.

If you think your colleagues or family members may need to reach you for whatever reason, please inform me at the start of the session.

Drugs & alcohol

You’ll enjoy the best results when you’re able to focus with a clear and attentive mind.

  • Please make sure you have not consumed any recreational drugs for at least three whole days prior to each appointment.

  • Please make sure you have not consumed alcohol for at least 12-hours prior to each appointment.

If you arrive at an appointment having ignored these requests, I reserve the right to terminate the session and charge the full session rate.

Mental health

Sessions are not intended as a substitute for medical or psychiatric treatment.

Please consult your physician if:

  • You are seeking a mental health diagnosis.

  • Awaiting a treatment plan.

  • Considering discontinuing prescribed medication for any mental health condition.

Your agreement

I understand and agree with the above terms.